Unacceptable Behaviour

We want your time with us to be as efficient, effective and pleasant as possible. So, we ask that you would work with us to ensure we come together in a professional, courteous and friendly environment.

Any threatening, abusive or violent behaviour towards any of our GPs, nurses, staff or other patients is taken very seriously. Such behaviour may include personal, abusive or threatening remarks, physical contact, aggressive behaviour and theft/damage of property.

If a patient is violent or abusive, they will be warned to stop their behaviour. If they persist, we may exercise our right to take action to have them removed, immediately if necessary, from our list of patients.

Please remember there may be children and other vulnerable people in the waiting room and offensive language will not be tolerated at any time.